Experience

Senior Information Developer and UX Designer

Omnivex Corporation

 2004 - Present

Senior information developer responsible for content development and production of technical manuals produced in print and on-line help formats, as well as designing and implementing UI for a suite of more than 50 different software applications.

• Worked in Agile/Scrum environment

• Restructured/rewrote manuals to bring them up to industry standards

• Created style guides and templates to ensure consistency

• Mentored and trained junior technical writers

• Created a style guide for development and design

• Created and maintained a development Wiki

• Ensured that high-standard of prose was implemented and applied consistently across the product line

• Documented APIs for developers and end-users 

Contract

York University - Glendon Campus

2007

Hired on contract to edit the English text and layout the English and French text in the Translation Program brochure.


• Worked with the head of the Translation and Technical Writing programs

• Re-designed the brochure for ease of use 

• Edited and rewrote portions of the provided text

Information Developer

BCD Systems Inc.

2000 - 2004

Responsible for content development and production of technical manuals produced in print and CHM. 


• Re-designed software registration system with an eye for ease-of-use

• Created a series of training modules for the flagship product

• Created, edited and maintained manuals and help files for software products

• Designed and assisted in implementing the UI for the flagship and associated software projects

• Managed inter-departmental correspondence

• Documented software API

Field Reporter and Copy Editor

Being Positive

1998-2000

Researched, interviewed sources and wrote articles appropriate for magazine print-media with an eye to the core values that Being Positive represents.


• Generated ideas for stories and features of interest to readership

•  Interviewed sources for stories and verified information, as necessary

•  Attended events as a member of the press, representing Being Positive